Shipping & Returns

Delivery

All prices on the Sparkles the Dog Limited store are in US Dollars
International customers please note: The prices within the online store do not include relevant overseas duties and other customers charges that you may incur
For your security, all transactions are processed through Pay Pal.
International credit cards are accepted, and will be processed in US Dollars. For an indication of current exchange rates please refer to the currency converter in this website or please contact your financial institution

Within NEW ZEALAND

Total purchase: $3.50 Shipping - Delivered by Economy Post
Total purchase: $6.50 Shipping - Express courier Post
Please allow 3 working days for delivery
GST of 12.5% must be added to the total item cost

International

Total purchase: Flat rate of $8.50 Shipping - Delivered by Air Mail
Total purchase: Flat rate of $55.00 Shipping - Express courier Post
Please allow 5-12 working days
If you require Express Air Mail, please advise although there will be an additional cost incurred
If you require insurance, please advise although there will be an additional cost incurred
If no one is home to accept delivery, local postal guidelines apply
No COD's or PO Boxes

Sparkles the Dog Delivers to:

New Zealand	Australia
United States	Canada
United Kingdom	Ireland
South Africa	France
Netherlands	Italy
Denmark	Sweden
Norway	Germany
Japan	Singapore
Hong Kong	Malaysia
Switzerland	China

For other international destinations, please contact us.

Returns
We are happy to exchange for Change of Mind, if returned to us unworn, unwashed and with tags included within 3 weeks of purchase date. If you choose not to exchange immediately, a credit will be applied against your account for your next purchase. Refunds will only apply if goods are faulty and returned with details of any alleged faults.

No exchange on Sale Items.

Please send all returns to:

Sparkles the Dog Limited
31 c Patanga Cres
Thorndon
Wellington
New Zealand 6011